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If customers are not satisfied with our products, they can communicate with customer service to apply for a refund and return the products to our designated place. Customers are responsible for a $7 return shipping fee for unsatisfactory products. If the goods need to be returned or exchanged due to quality problems, the customer does not need to pay the freight.
Location: The address of our overseas warehouse is 4103 W ST NW, WASHINGTON, DC. Zip code: 20007-4010. E-mail: sales6@ruichl.com
Product quality problems can be returned for a refund. We accept a refund period within 30 days after the customer purchases the product and within 3 days after returning the product. Refunds will be credited to the customer's account for the purchase.